How Our Internet Speed Test Works

Our Internet Speed Test is a powerful tool that measures three critical aspects of your internet connection:

1. Download Speed

This measures how quickly data can be transferred from the internet to your device. It’s important for:

• Streaming videos (Netflix, YouTube)
• Downloading files
• Browsing websites
• Online gaming

2. Upload Speed

This measures how quickly data can be transferred from your device to the internet. It’s important for:

• Video conferencing (Zoom, Skype)
• Uploading files to cloud services
• Live streaming
• Sending large email attachments

3. Latency (Ping)

This measures the response time of your connection—how quickly you get a response after sending a request. It’s important for:

• Online gaming
• Real-time communication
• VoIP calls
• Remote desktop applications

How to Use Our Speed Test

Step 1: Prepare Your Connection

• Close unnecessary applications and browser tabs
• Pause any ongoing downloads or streams
• Connect your device directly to your modem via Ethernet for the most accurate results (Wi-Fi tests may show slower speeds)

Step 2: Start the Test

• The test begins automatically when the page loads
• If you need to restart, click the “Test Again” button
• The test typically takes 30-60 seconds to complete

Step 3: Interpret Your Results

• Compare your results to your internet plan’s advertised speeds
• Use the history feature to track your speeds over time
• Run tests at different times of day to identify patterns

Tips for Accurate Results

• Run multiple tests at different times for a comprehensive view
• Test from different devices on your network
• Restart your modem/router if speeds are consistently below expectations
• Consider testing with different speed test services for comparison

Understanding Your Results

• Excellent: Download > 100 Mbps, Upload > 50 Mbps, Latency < 20ms
• Good: Download 50-100 Mbps, Upload 10-50 Mbps, Latency 20-50ms
• Fair: Download 25-50 Mbps, Upload 5-10 Mbps, Latency 50-100ms
• Poor: Download < 25 Mbps, Upload < 5 Mbps, Latency > 100ms

Troubleshooting Slow Speeds

If your results are consistently below expectations:

1. Restart your modem and router
2. Check for background downloads or updates
3. Test with a wired connection if using Wi-Fi
4. Contact your Internet Service Provider if issues persist

Our speed test provides accurate measurements to help you understand your internet performance and make informed decisions about your internet service.